Positive Linking eZine: July 31, 2015

kay white enewsletter

Volume 114 | 31 July 2015  

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Hello There

Hello there %$firstname$%,

Well, Snowy and I are just back from our holidays and we’re still hanging on to the afterglow. We had time at home with our hounds, going out and about and then we took off to Italy for just over a week. I’d always wanted to go to Positano on the Amalfi Coast and it didn’t disappoint. Views, food, charm, heat, history and a rocking hotel pool which I snoozed by, under my sunhat. We then went on to Capri to the same hotel we went to last year and fell in love with the island all over again.

It’s interesting %$firstname$%, there’s what you think you want on holiday and then there’s what you really need. I thought it would be all buzzing about, seeing the sights and shopping but, in fact, I rested. Really rested. Flopping on a sun bed under an umbrella with my hat on, I now feel so much better for it. It finally feels as the pneumonia which knocked me over in April has shifted. As a bonus you know, when you give yourself the gift of some time and space, your creative juices start flowing! Mine certainly did.

Stay tuned for some new developments and opportunities coming your way if you’re committed to really stepping up in your career before 2015 is out and know you too want to give yourself the gift of some time and space to plan it out. More soon.

In the meantime %$firstname$%, I hope you enjoy the holiday season and personally, I love being around at this time when everyone else seems to be ‘Out of the Office’. See the article below on ways to show your contacts and clients you care about them even when you’re not there.

Thank you for taking the time to read this eZine as I’m sure you have so much vying for your attention. I hope the ideas and suggestions help you reflect and to show up, sparkle and be heard even more at work.

Warmly to you %$firstname$%,


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PS – Oscar Wilde Said it best, %$firstname$% when he said “Be yourself; everyone else is already taken.” Enough said.

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What's Happening

Show Up, Sparkle & Be Heard ™ LIVE Event –

Shall I keep you posted?

If you know you need to be there in 2016, here’s the date and it will be in London again.

9, 10, 11 June 2016.

Here’s where you can let me know you want to be kept in the loop AND receive extra resources in advance.

Oh and below, here’s a quick video showing a little of what happened in March and what you’ve got in store in 2016. Take a few moments to see what comes up for ambitious women like you and what happens when you put yourself into an intentional space like this.

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Recording an Audio Book – it’s About Time!

After years of being asked “When are you going to turn your book into an audiobook Kay?” I now am! I’m off to a recording studio in the next few days to read my book and then it’s going to be produced and turned into a fully-downloadable audio book. It’s long overdue and yet now feels the right time. I love listening to audio books myself and listened to a couple on holiday.

The interesting thing about making the decision to do this %$firstname$% is that when enough people tell you the same thing, pay attention. They see something for you which often you’ve not seen, yet.

Well, I have seen it now and I’m excited to do this even though it’s meant to be more tricky than just reading your book. Inflection, tone, pace, breathing, fluffing, noises, coughing, giggling will all be thrown into the mix and I’m determined to enjoy it. Oh, and I’m going to video a few clips live on Periscope if you want to come along with me for the ride!

As soon as it’s available I’ll make sure you have early access to the downloadable audio book, with a special Introductory Offer. And 3, 2, 1 ‘Action’.

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How “Out of the Office” are YOU?

How to show up and sparkle at work – when you’re on holiday.

It’s the dilemma that’s so common now – when you’re “Out of the Office” just how “Out” of the office are you?

With the holiday season upon us, this is a timely way to plan your exit strategy and still look after your connections.

Having collected some ‘jaw-droppingly bad’ Out-of-Office bouncebacks over the years I thought it would be useful for you to use a simple structure for your email ‘Out of Office’ bounceback.

The simple-to-follow formula of Acknowledge/Inform/Guide is the most efficient and most helpful to the recipient. It’s also the safest bet to enable you to come across to your clients, customers and colleagues as professional, helpful and thoughtful – even when you’re not there.

Depending on how you’ve decided to manage being away by doing one of the following:

  1. Read your emails regularly whilst you’re away, twice per day for example.

  2. Have someone read them and then sort out the ones you need to read when you return.

  3. Read them only when you return.

1. Reading your emails regularly while you’re away

  • Acknowledge: Thanks for your message and I’m away from the office until Month, Date.

  • Inform: I’ll be reading and responding to my emails in the meantime and will do this twice per day.

  • Guide: If your message is urgent and you need immediate assistance, please email John Smith, Title, who will help you. You can email him at — or call him on 123 456 7890. Thanks again, Your Name.

2. Someone’s reading them, sorting out the ones you need to read on your return

  • Acknowledge: Thanks for your message and I’m away from the office until August X.

  • Inform: My colleague, Jim Smith, Title will be accessing my emails during my absence and will ensure any requiring urgent attention, are handled while I’m away.

  • Guide: If you want to speak to Jim Smith or call him direct while I’m away, he can be contacted at —– or you can call him on 123 456 7890

3. Read them only when you return

  • Acknowledge: Thanks for your message and I’m out-of-the-office at the moment.

  • Inform: I will return to the office again on August X and in the meantime have no access to my emails

  • Guide: If you require immediate assistance, please contact Jane Smith, Title, who will be happy to help you. You can email Jane: ——- or call her direct on: 123 456 7890. Thanks again, Your Name.

There’s always a balance to achieve and to weigh up how your emails impact your time away is a decision you have to make yourself. There’s always a rub!

If you decide to read them and respond to them while you’re away, I suggest you agree you’ll read them and respond to them for a certain period of time, say an hour, every day at the same time. Plans can then be made around that and you can tell people when you’ll get back to them. Managing their and your holiday companions expectations too is key.

Help yourself by discussing this first with everyone you’re on holiday with just makes it easy for them to understand and let you get on with it. Trying to do it between trips or sneaking on to your smart-phone between meals just becomes stressful and can antagonise your family and friends. Much easier to manage their and your clients and colleagues’ expectation.

You may, or may not agree but this quote sums up the point here “Time for work – yet take much holiday, for art’s and friendship’s sake”. George de Wilde

So, I hope for your own art and friendships, you take much holiday %$firstname$%.

I’d love to hear what you think. You can leave me a comment or a note here.

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Do you want to use this article in your eZine or on your website?

Please do but only if you include this complete “blurb” with it:
“Article reproduced with permission of Kay White, Savvy & Influential Communication Expert and Mentor at www.kaywhite.com.

Kay shows experienced – and often frustrated – business women (and very smart men) how to be heard and understood by accessorising their day-to-day interactions with subtle, influential phrases and words to make people sit up, listen and take action. Kay’s book, The A to Z of Being Understood is an international #1 Bestseller: http://amzn.to/kTJYdX and helps professionals make their voices heard and their conversations really count.”

To see any previous issues of this eZine or comment on an article, we’re always interested to hear from you. Please go to www.kaywhite.com (you’ll find the link to previous eZines on the Blog page, on the right)

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A is for Ann a Director, Private Health Care Company in the UK. 

Responsible for £100 million part of the business, when we started working together Ann felt alienated from her team and unappreciated by her senior management.

Before working with Kay I thought communication mentoring was counselling and that I certainly did not need it. Working with Kay couldn’t be more different – inter-active, thought-provoking, confronting and good fun at the same time. I was feeling an outsider with my team as I had such a short fuse and my frustration kept bubbling up. I’m so much more open-minded and willing to learning new ways and strategies of approaching problems. It’s as if Kay’s a secret member of my team in fact and helps me plan my moves with care.

I’ve learned how my behaviour can make things happen and I modify my approach, I pause and pay attention to my language. People notice the difference in me. Kay’s style is fun and challenges you and with Kay’s thoughtful questioning and strategy, I’ve been promoted twice since we’ve been working together.”

Kay's Owl

A is for Ann and is also for Astute, Agile, Attitude

For 3 more of these sort of positive, punchy and powerful words go to: www.kaywhite.com and find today’s words at the bottom of the page. They’re there to motivate, inspire, compel both you and those around you as you use them every day AND, see below for your Power List.

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People / Places / Products

Show Up; Sparkle & Be Heard Podcast

Each week you can pick up tips, steps, strategies and mindsets from my snappy podcast “Show Up; Sparkle & Be Heard”.

They’re designed to give you instant ideas, tips and you can listen on the move, on the train or – as a client does – when swimming! They’re downloaded by women from the UK to Australia, from Vietnam to Venezuela.

If I can give you something which will help you straight away, wherever you are, an insight or a tip or two on something you’re struggling with at work, just drop a note here to support@kaywhite.com. I’ll look at crafting a podcast for you to help in the coming weeks.

Here’s a recent one about How & Why To Just Let Go. Sometimes, just like a holiday, letting go makes you so much more effective.

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Walking with Angels by Claire-Louise Price

I’m honoured to recommend to you the book of poetry released this week by my VIP client Claire-Louise Price.

Walking With Angels is a precious collection of poems written during a 4 year, highly-emotional journey taken by Claire, in which she explores the concepts of love, loss, hope, gratitude, spirituality and courage. I read one of her poems at my March Event. “The Olive Tree” about the power women have and you could hear a pin drop.

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Handbag swapper!

As someone who loves, loves, loves her handbags and changes them over regularly, depending on my mood and outfit, this is a sparkly ‘must have’ for you.Dancer

A handy bag which you pop all your bits and bobs into and then just lift in and out of any handbag or purse you choose to use that day! Saves time and losing things.

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About Kay

About Kay White

Kay White works with experienced business women from all around the world (and some very smart men) and shows them – with a combination of language and strategic moves – how to own, position and speak of their value so their income, opportunities and confidence naturally increases. Kay combines private one-on-one, VIP mentoring with group mentoring, speaking and hosts her annual 3-day Live Event ’Show Up; Sparkle & Be Heard LIVE”. She also hosts her weekly podcast radio show downloadable from her site or on iTunes.

Using insights from her own +20 year corporate career, Kay shows her clients how to plan out their next moves in their business or career. She also shows women how ‘accessorise’ and enhance their day-to-day interactions along the way making them more comfortable, compelling and engaging. They boost their income, prospects and attract more lucrative opportunities as a result as Kay shows her clients how to add true, personal sparkle. Both to themselves and to what they say.

Working with Kay, her clients discover how to be confident, assertive, attract and keep attention and then ask for and get what they want. It’s a learnable skill to ask for what you want, to persuade, influence and get other people engaged and into action – both in writing and face-to-face. Kay’s developed step-by-step systems for her clients to learn, follow and use the steps every day and everywhere.

Known as the Savvy & Influential Communication Expert, Kay is the Author of the international #1 bestseller ‘The A to Z of Being Understood’ and Founder of Way Forward Solutions Ltd, a multiple 6-figure private company. Kay annually hosts a 3-day Live Event in London for professional women: Show Up; Sparkle & Be Heard LIVE. With her straightforward and easy manner, Kay regularly features in magazines and publications. She’s a featured expert in GLAMOUR Magazine in “The Nice Girl’s Guide to Playing Hardball” and a regular guest blogger for We Are The City, a hub network and content site for professional women.

During her 20-year corporate career, Kay worked in the City of London and in Paris to Director level as part of a successful, mainly male, fast-paced team of global insurance brokers. Negotiating multi-million pound, industrial property insurance contracts around the world, she learned (often by her own mistakes along the way) how to – and crucially how not to – get heard, valued and noticed, for the right reasons. Some of her ex-colleagues have become clients and Kay still speaks French – now more enthusiastically than fluently.

Kay and her husband live close to London with their 3 rescue sighthounds. A lot of Kay’s inspiration comes from walking ‘the hounds’ as she calls them – whatever the UK weather – early in the mornings in the local countryside.

Find out much more at www.kaywhite.com.

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