Use language which people actually hear. Description: Simplify your language and help people to help you at work by using pillow talk!

Follow the 8 strategies used by Olympians to run your own 'personal best' at work, rather than let them throw you off your game!

Be more open and still be assertive as you respond. Use other words instead of ‘No’ which keep the connection and your boundaries at the same time.

Be more influential and measured as you hear and respond. Simple ways to boost your listening skills so you get more of what you want AND save precious time and energy.

So much more than gratitude. Understand how to use the power of these two words to change your outcome.

How to retain ownership of your ideas. Own your ideas and input and avoid the idea thieves!

Be and feel more dynamic at work (and understand why). Understand the difference strong posture makes to how people treat you and respond to you.

How and why to delegate (not if) and understand the way to do it comfortably - even Batman had Robin. You can’t do it all by yourself - and nor should you try!

Understand and use the power in the word ‘attitude’ and how it affects your results at work.

Say what you mean quickly and easily without upsetting people or going off track.

How to stay strong in your decisions and open to what happens next.

Sound more confident by pacing how you speak.

Take a breath and understand the myriad of benefits to you and your listener as you communicate.

Avoid putting people on the defensive unnecessarily, understand why and what to say instead.  

The power of the questions you ask and why.  How people respond to you is directly related to the quality of the questions you ask.

Avoid rambling with too much detail. You lose people’s attention and the power of the point you are trying to make.