Blog
Sit down. Breathe. Write. Repeat...Attract Attention With One Little Word
Help people sit up and listen to you – immediately Small, simple things make a big difference. We all know how easy it is to pontificate and chat away to people – in writing as well as face-to-face – and never mention their name? Well, the minute – or let’s say, the...
Do You Just Burst In Unannounced?
It ticks people off (polite version) “Hello, Hi, Hiya, Howzit, Howdee”– just a few of the many ways to greet people but they all come down to the same thing – a quick greeting, an easy opener. According to my trusty dictionary, a greeting is "a polite word or sign of...
Do You Shoot From The Lip?
How to Zip-It (and give yourself breathing space) This is a tricky one for so many of us. Wait. Pause. Think a bit. Choose if you’re going to act; to respond. To 'Zip it’ is such a useful little phrase and it’s easy to remember. It’s so easy to assume we have to...
Use These 7 Words To Raise Your Game
How to use assertive language and add value There are so many ways to say something and every way means something different to your listener as you say it. Imagine you’re in a meeting and someone asks if anyone is able to take on a new project or put...
8 Key Lessons To YOUR Professional Success
Run your own race and let everyone else run theirs Being in London and being part of the Olympics last year was such an emotional experience and taught me so much. Truly. Recently we celebrated the anniversary of The Games and it reminded me - all over again - of...
How Out-of-Office Are You?
How to show up and sparkle at work – when you’re not there! It’s the dilemma that’s so common now – when you’re “Out of the Office”, just how “Out” of the office are you? Having collected some ‘jaw-droppingly bad’ out-of-office bouncebacks over the years I thought it...
Influencing Skills: Do You Know Your Value?
How valuable are you, and can you talk about it? That expression ‘talk is cheap’ is a common one. The idea that words mean less than actions was the intention of this expression but in actual fact, talk can be expensive, it can be valuable, it can be discounted and it...
Connect And Compel As You Write
Write to engage and keep people's attention - so many people do the opposite! Think about how you write? Think about how you think about other people as you write – if you think about other people as you write? It’s one of the easiest things to do – just quickly type...
Two Small Words Change Everything
Use them more and make things easier for yourself. It’s such a small thing to say ‘thank you’ and these two small words cost you absolutely nothing and yet make a huge difference to if and how people remember you - and respond to you. Thanking people is often the...
5 Words To Keep You Grounded
For today, I want to share with you something I did at the beginning of 2013. I picked five words at the beginning of the year to make 'my words' for 2013 and so far, crikey, what a difference they've made. Would you like to join me in doing this too? Rather than just...