7 Words Your Boss Wants To Hear

What I know for sure is that people like certainty.  When someone steps up and says an assertive “Yes” to an idea or an opportunity there’s often a palpable sigh of relief.   There are so many ways to say something and every way means something...

Stop Shooting From The Lip

How to zip-it and give yourself breathing space This is a tricky one for so many of us. Wait. Pause. Think a bit. Choose if you’re going to act; to respond. To ‘Zip it’ is such a useful little phrase and it’s easy to remember. It’s so easy to assume we have to...

Are You “Should-ing” All Over Everyone?

3 Easier Ways for People to Take On Your Advice “Now, what you should do is…” “Well, it’s obvious, you should do this, then you should do that and then you should tell them you’ve done it”. Should do. What you should do and what you want to and actually do are often...

How To Get Your Message Across With A Story

A Simple Question to Ask Yourself Think of any film you’ve seen that grabbed you. What about a TV series you follow, or a book you read and re-read or share? They’ll all have grabbed your attention and kept it with a story. The story that’s threaded and woven...

Zip It And Assertively Wait

Masterful Inactivity Isn’t Passive….it’s a choice How to zip-it and give yourself breathing space. How to respond and how to avoid just reacting. This is a tricky one for so many of us. Wait. Pause. Think a bit. Choose if you’re going to act; to respond. To ‘Zip...

Pin It on Pinterest