Do You Shoot From The Lip?

How to Zip-It (and give yourself breathing space) This is a tricky one for so many of us.  Wait.  Pause.  Think a bit.  Choose if you’re going to act; to respond.  To ‘Zip it’ is such a useful little phrase and it’s easy to remember. It’s so easy to assume we...

Influencing Skills: Do You Know Your Value?

How valuable are you, and can you talk about it? That expression ‘talk is cheap’ is a common one. The idea that words mean less than actions was the intention of this expression but in actual fact, talk can be expensive, it can be valuable, it can be discounted and it...

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