041 – Tell People What You Mean

041 – Tell People What You Mean

Clear, concise explanations work. Tell people what you mean. Help people to help you by giving them another way of thinking about what you’re saying. Their meaning is more important than yours! Podcast: Play in new window |...
036 – Why Top And Tail Your Email

036 – Why Top And Tail Your Email

Get quicker, more positive responses to your emails. Smarter, more personalised emails make for easier YES responses to your requests. Podcast: Play in new window |...

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