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"No but" - you can hearing it coming and you know it's going to wind you up. We've been told to try to avoid "No but" as the first words someone hears from us and yes, like a bad penny, it turns up time and again... "No but what you have to understand is" << no...

Just because something was lovely, worked well for you, felt right, felt a fit...doesn't mean to say it always will. "Errr, yes - of course Kay" of course it doesn't.  Things change around us, we change, the focus, the relevance...all change, whether we...

Oh my goodness, if ever there was some advice to share with you it's this. Get Someone In (GSI) Rather than try to know everything, do everything, sort everything - GSI. When i reflect on the 19 years of all the different strands of creating and running my business...

I've always been a good planner... don't know where the planning gene came from exactly but I do know this.  I like to get as much done in advance, understood in advance, communicated in advance of an event/experience/commitment as possible. So when I decided to...

Instead of the perfunctory "Hi, how are you?" question (which drives me nuts and I do my best to avoid answering) I always recommend containing the question by just asking "Hi, how are you today?" It's such a different energy.  You actually sound interested and...

I very rarely answer a question if I don't want to.  Not straight out of the gate. There's a thought that says if you're asked a question you should answer it but my thinking is different. If I'm asked a question and I want to answer it, I will.  If I don't,...

"Would you rather be right or would you rather be happy?"  This was a question posed to a client when seeking marriage guidance and I've always remembered it. The intention isn't to rollover and never stand your ground about things.  It's more to do with...

How comfortable are you with silence?  Some people can't bear the thought of it.  TV and/or radio on as quickly as possible.  Leaving them on whilst being at home or in the car. Nothing wrong and no judgement from me. Just the observation that there is...

‘Why’ is such a small and yet impactful word to notice, to understand and to be aware of as you use it.  Really, why? Well, it does two things very quickly, immediately in fact.  Two things you want to avoid.   One, it sends people straight to the...

"So how are you going to celebrate Kay?" was the question which immediately made me stop in my tracks! I'd just told a client group how I'd finished a 6 month contract working with Board Directors and all sessions had to be scheduled and delivered by 31st March....